Terms of Use

Effective Date: 03/01/2025

These Terms of Use govern your access and use of the MedalRush website and services. By placing an order or using our site, you agree to the following terms:

1. General

This website is owned and operated by MedalRush. All content, trademarks, and images are the intellectual property of MedalRush unless otherwise stated.

2. Service Description

We provide custom engraving services on customer-supplied medals or items, as well as optional shipping services. All personalization is done based on the information you submit at the time of order.

3. Accuracy of Information

You are solely responsible for ensuring the accuracy of any text, names, event details, or times submitted for engraving. We are not liable for errors caused by incorrect customer input.

4. Order Acceptance

We reserve the right to refuse or cancel any order if fraudulent or incomplete information is suspected.

5. Refunds & Returns

Engraving is a custom and permanent process. No refunds or returns are accepted once engraving is completed, unless the item is damaged in transit or the engraving was not performed as described.

6. Shipping & Delivery

We are not responsible for shipping delays or losses caused by third-party carriers. Shipping timelines are estimated and not guaranteed.

7. Limitation of Liability

MedalRush is not liable for any indirect, incidental, or consequential damages related to the use of our services or website.

8. Modifications

We reserve the right to update these Terms at any time. Continued use of the site indicates your acceptance of the revised terms.

9. Governing Law

These Terms shall be governed by the laws of the State of New York, United States.

10. Contact

For any questions regarding these Terms of Use, please contact us at: info@medalrush.com