Privacy Policy

Effective Date: 03/01/2025

At MedalRush, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

• Name, email address, shipping address, and phone number
• Payment and billing information (processed via secure third-party systems)
• Event details and engraving preferences you voluntarily provide
• Any uploaded files or custom notes
• Technical information (IP address, browser type, device, referral source)

2. How We Use Your Information

We use your information to:

• Process and fulfill your engraving orders
• Communicate with you regarding your order status or support inquiries
• Customize the engraving service according to your inputs
• Send marketing or promotional updates (only if you opt-in)
• Improve the performance of our website and services

3. Data Sharing

We do not sell, rent, or trade your personal information. Your information may be shared with:

• Trusted third-party service providers (e.g., payment processors, shipping carriers)
• Legal authorities if required by law or to protect our business

4. Data Retention

We retain your information only for as long as necessary to fulfill your order and comply with legal obligations.

5. Security Measures

We implement standard industry security measures to protect your data. However, no digital transmission or storage system can be 100% secure.

6. Your Rights

You have the right to:

• Request access to the information we hold about you
• Request correction or deletion of your data
• Opt out of marketing emails at any time

7. Cookies

Our website may use cookies to improve functionality and user experience. You can manage cookie preferences in your browser settings.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The latest version will be posted on this page with a revised “Effective Date.”

9. Contact

If you have any questions regarding this policy, please contact us at: info@medalrush.com