Privacy policy

Privacy Policy

Last updated: November 19, 2025

MedalRush (“we”, “our”, “us”) operates this store to provide custom engraving and personalized products. This Privacy Policy explains what information we collect, how we use it, and how you can contact us with questions.

Information We Collect

We may collect the following data when you browse or place an order:

  • Name, shipping/billing address, email, phone number

  • Payment information (processed securely through Shopify; we do not store card numbers)

  • Order details, engraving details, communication history

  • Device/IP information and basic analytics (via Shopify)

How We Use Your Information

  • To process and ship your order

  • To contact you about your purchase

  • To prevent fraud and maintain store security

  • To improve our website and customer experience

  • To send marketing emails if you opt in (you can unsubscribe any time)

Sharing Your Information

We share your information only with:

  • Shopify (store hosting, payment processing, analytics)

  • Shipping carriers to deliver your order

  • Service providers who support our website (email services, analytics tools)

We do not sell or rent personal data.

Your Rights

Depending on your location, you may request:

  • Access to your personal data

  • Correction or deletion

  • Opt-out of marketing emails

To make a request, email info@medalrush.com.

Data Retention

We keep order information for tax and business purposes unless you request deletion where applicable by law.

Children

We do not knowingly collect personal information from children under 16.

Changes

We may update this Privacy Policy to reflect changes to our practices.

Contact

Email: info@medalrush.com
Address: 2218 Ocean Ave, Brooklyn, NY 11229, USA