Shipping policy

Shipping Policy

Last updated: November 19, 2025

Order Processing

  • Orders are processed within 1–3 business days.

  • Most orders ship next business day.

  • Saturday, Sunday, and federal holidays are non-processing days.

Shipping Carriers

We ship primarily with USPS.
Available shipping options appear at checkout based on your address.

Delivery Estimates

Delivery time depends on the carrier and shipping method you choose.
We do not guarantee delivery dates and are not responsible for carrier delays.

Tracking

Once your order is shipped, you will receive a tracking number by email.

Incorrect Addresses

If the customer enters an incorrect or incomplete address and the order is returned or lost, the customer is responsible for reshipment costs.

Lost or Damaged Packages

If your package arrives damaged, contact us within 3 days with photos of the item and packaging.
We are not responsible for packages marked as Delivered by the carrier.

International Shipping

If enabled in the future: customers are responsible for customs fees and import taxes.

Contact for Shipping Issues

Email: info@medalrush.com