Last updated: September 6, 2026
Welcome to MedalRush. This website is operated by MEDALRUSH INC., doing business as MedalRush (“MedalRush,” “we,” “us,” or “our”). The terms “we,” “us,” and “our” refer to MedalRush, including the information, content, features, tools, products, and services we provide to you, the customer, as part of your shopping experience (the “Services”). MedalRush is powered by Shopify, which enables us to provide these Services.
The following terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use our Services.
You agree not to misuse the site, attempt unauthorized access, or engage in fraudulent behavior.
We offer personalized engraved products. Colors, sizes, and materials may appear slightly different due to screen settings.
Engraving requests are completed based on the information you submit.
We are not responsible for spelling errors provided by the customer.
Orders are usually processed within 0–1 business day, excluding weekends and holidays.
Prices may change without notice. We reserve the right to refuse any order for fraud prevention or other legitimate reasons.
Personalized items are final sale. The full policy is in our Refund Policy.
Risk of loss passes to the customer once the package is transferred to the carrier.
Shipping delays caused by USPS or other carriers are outside our control.
We are not liable for indirect or consequential damages arising from use of the website or products.
These terms are governed by the laws of New York State, USA.
Phone: +1 646-712-7950
Email: info@medalrush.com
Address: 2218 Ocean Ave, Brooklyn, NY 11229, United States
