Terms of service

Terms of Service

Last updated: November 19, 2025

By using this website, you agree to the following terms.

Use of the Store

You agree not to misuse the site, attempt unauthorized access, or engage in fraudulent behavior.

Products and Availability

We offer personalized engraved products. Colors, sizes, and materials may appear slightly different due to screen settings.

Custom Engraving

Engraving requests are completed based on the information you submit.
We are not responsible for spelling errors provided by the customer.

Order Processing

Orders are usually processed within 1–3 business days, excluding weekends and holidays.

Pricing

Prices may change without notice.
We reserve the right to refuse any order for fraud prevention or other legitimate reasons.

Returns & Refunds

Personalized items are final sale.
The full policy is in our Return & Refund Policy.

Shipping

Risk of loss passes to the customer once the package is transferred to the carrier.
Shipping delays caused by USPS or other carriers are outside our control.

Limitation of Liability

We are not liable for indirect or consequential damages arising from use of the website or products.

Governing Law

These terms are governed by the laws of New York State, USA.

Contact

info@medalrush.com